Surveys of Brotherhood Mutual® policyholders have consistently found a 98 percent satisfaction rate about our claims handling. Personal attention and prompt service are two things that our customers repeatedly cite. Here are some examples:
Personal Attention
- "Best insurance company we ever dealt with. The adjuster offered to come and look at the damage when most roads were blocked by a record snowfall. We are recommending Brotherhood to other churches.''
– Pastor Melvin Webb, Calvary Holiness Church, Shepherdsville, KY - "Your representative not only helped us with our claim but went out of his way to help us with suggestions for preventing future problems and getting this one fixed.''
– William Schweikhard, deacon, Northridge Church of Christ, Shawnee, OK - "Your personal attention to helping us with our insurance needs, problems and questions has long been acknowledged by our administration." –
J. Roy Fuller, Pittsburgh District, Church of the Nazarene, Butler, PA
Prompt Service
- "We were impressed (with)
how quickly the claim was settled."
– Mary Kansorka, treasurer, Calvary Lutheran Church, Northwood, OH
- "Thank you for your prompt
and courteous action. We have always suggested that our district's
churches contact you for insurance. We have even more reason (to do
so) now."
– Philip Bongiorno, district superintendent, PA-DE Assemblies of God District Council, Camp Hill, PA
Other Comments
- "Brotherhood Mutual has always been helpful to us in all of our claims. Our agent has been as attentive, as cooperative, and as eager to cut through any red tape as an agent could be. I commend Brotherhood Mutual and our insurance agency for going above and beyond the call of duty in helping us through our time of difficulty."
– Pastor R. B. Ouellette, First Baptist Church, Bridgeport, MI. - "We are very pleased to be covered by your policy. We could not ask for a better company to work with. Thank you so much for everything."
– Steve Brown, church clerk, Sandstone Congregational Church, Spring Arbor, MI - "Not only was our insurance agent very helpful and interested in our inquiry concerning our recent furnace fire, but Brotherhood Mutual was extremely generous in their interpretation of the coverage of the claim."
– Johnny Duke, Salem Church of Christ, Shepherdsville, KY
