Passport to Ministry® Claim Information | Option 3*
Travel: Reporting Trip Cancellation, Delay, or Missed Connection
Step 5: Download a Claim Report
Passport to Ministry Option 3: Trip Cancel/Delay Claim Report >>
(PDF 60 Kb)To view the claim report, you'll need the free Adobe Acrobat Reader software.
Step 6: Gather supporting documentation:
Depending upon the circumstance involved in the loss, Seven Corners may require one or more of the following items to complete the processing of your claim:
- Medical bills
- Hotel receipts
- Travel itinerary
- Tour cost documentation
- Supporting penalties, added costs or nonrefundable charges incurred by you due to cancellation, delay or disruption.
- Airline Ticket Stub/Receipt Note: Only original, paper tickets can be reimbursed. If you received E-tickets, you must have them issued at a ticket counter and submit them to be considered for reimbursement. Contact the airline for more information.
- Canceled checks or credit card statements within an invoice from your travel provider showing the date of your deposit. If you seek to waive the pre-existing condition exclusion on your claim, you must submit proof of insurance purchase within 10 days of making your initial trip deposit.
- Police report
- Statement from Hotel/Motel, Airline Carrier or Airport Facility that concerns your Cancellation/Delay. Note: Any cancellation or delay of flight must be documented by the airline.
- Car rental agreement
- Copies of reimbursement statements issued by an airline carrier, airport facility, car rental agency, travel agent, hotel/motel or other similar establishment or any other insurance company providing reimbursement to you for the loss.
Step 7: Submit your claim to Seven Corners.
Mail it to Seven Corners:
Seven Corners
Attn: Claims Dept.
303 Congressional Boulevard
Carmel, IN 46032
or
Fax it to Seven Corners:
317-575-2256
*Brotherhood Mutual offers Passport to Ministry® Option 1 through ACE USA, Inc., Wilmington, Delaware, and Passport to Ministry® Options 2 & 3 through Seven Corners, Inc. Indianapolis, Indiana. Both ACE USA and Seven Corners are independent providers of comprehensive insurance plans for international travelers and missionaries.
Option 2, Seven Corners' Liaison International® coverage, is administered by Seven Corners, Inc. and underwritten by Virginia Surety Company, Inc. (For special states, it is Global International Trust by Certain Underwriters at Lloyd's London). Option 3, Seven Corners' Roundtrip International® coverage, is administered by Seven Corners, Inc. and underwritten by Nationwide® Mutual Insurance Company, Nationwide® Life Insurance Company and Nationwide® Mutual Fire Insurance Company.
