Contact Us

Have a Question? Need Information? We're Here for You.

Our regular office hours are 8:00 a.m. to 4:30 p.m. Eastern Time. You can also sign in at any time to pay your ministry's bill, view transaction history, and more.

By Email

Please select the statement that best describes your need
to contact us:

I need assistance with an existing policy.

I would like to request an insurance quote.

I have a question about mission travel insurance.

I have a general question or comment.

By Phone

Corporate Offices: 1-800-333-3735

Claim Service: 1-800-333-3371

Customer Service: 1-800-380-5474

Mission Travel: 1-800-876-4994

By Mail

Brotherhood Mutual Insurance Company
6400 Brotherhood Way
Fort Wayne, IN 46825

Mail In a Payment

Western US: Customers who live in North Dakota, South Dakota, Nebraska, Kansas, Oklahoma, Texas, and all states west should send payments to the California address:

Brotherhood Mutual Insurance Company
Dept. 710069
P.O. Box 514670
Los Angeles, CA 90051-4670

Eastern US: Customers who live in in Minnesota, Iowa, Missouri, Arkansas, Louisiana, and all states east should send payments to the Ohio address:

Brotherhood Mutual Insurance Company
P.O. Box 631485
Cincinnati, OH 45263-1485

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