Accessibility Contact Form

Brotherhood Mutual Insurance Company ("Brotherhood Mutual") is dedicated to providing exceptional service to all customers and aims to create an accessible experience for users of every ability. Brotherhood Mutual's digital content is guided by the relevant sections of the Web Content Accessibility Guidelines ("WCAG") 2.1, Level AA, along with other recommendations.

To provide outstanding service and create an experience that is accessible to users with diverse abilities, Brotherhood Mutual is committed to making its content accessible. This commitment includes, but is not limited to:

• Employing accessibility quality assurance methods

• Allocating staff and resources to enhance digital accessibility

• Implementing a digital accessibility policy

• Training Brotherhood Mutual staff on digital accessibility

• Text alternatives for non-text content

Contact Us If You Find Accessibility Issues

Brotherhood Mutual is committed to its mission of Advancing the Kingdom by serving the Church. We welcome feedback on how well we are doing regarding digital accessibility and appreciate the opportunity to respond to questions or issues to assist you and improve our company’s digital accessibility endeavors.

Important Note: If your inquiry is not related to accessibility (e.g., visual, auditory, physical impairment, etc.), please use our general Contact Us form instead. If you have an accessibility-related issue (e.g., visual, auditory, physical impairment, etc.) and need assistance, have a question, or would like to provide feedback on how we can improve our website to be more accessible to people with disabilities, you can contact Brotherhood Mutual in the following ways:

• Mailing your feedback to the following address:

  Brotherhood Mutual Insurance Company
  Attn: Customer Service - Accessibility
  6400 Brotherhood Way
  Fort Wayne, IN 46825

• Calling us at 1-800-333-3735

• Sending an email to accessibility@brotherhoodmutual.com, or

• Completing the Accessibility Feedback Form.

When contacting us, please include as many details as possible to help us assist you effectively. This may include:

• Your full name

• Your organization’s name

• Your position within the organization

• Whether you are a policyholder

• Policy number (if applicable)

• Brotherhood Works client (if applicable)

• Brotherhood Works product name (if applicable)

• Details about your feedback, question, or issue

• The exact webpage URL you are referencing (if applicable)