Contact Us

Our regular office hours are 8:00 a.m. to 4:30 p.m. ET. You can also sign in to My Account at any time to pay your ministry's bill, view transaction history, and more.

Have a question? Need information? We're here for you.

By Email

Please select the statement that best describes your need to contact us:

By Phone
  • Corporate Offices: 1-800-333-3735

  • Claim Service: 1-800-333-3371

  • Customer Service: 1-800-380-5474

  • Mission Travel: 1-800-876-4994

  • Brotherhood Works Payroll: 1-866-215-5540

By Mail

Brotherhood Mutual Insurance Company
6400 Brotherhood Way
Fort Wayne, IN 46825

Mail In a Payment
  • Western US: Customers who live in North Dakota, South Dakota, Nebraska, Kansas, Oklahoma, Texas, and all states west should send payments to the California address:
    Brotherhood Mutual Insurance Company
    Dept. 710069
    P.O. Box 514670
    Los Angeles, CA 90051-4670

  • Eastern US: Customers who live in in Minnesota, Iowa, Missouri, Arkansas, Louisiana, and all states east should send payments to the Ohio address:
    Brotherhood Mutual Insurance Company
    P.O. Box 631485
    Cincinnati, OH 45263-1485

Visit Us

Brotherhood Mutual Insurance Company
6400 Brotherhood Way
Fort Wayne, IN 46825

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