FORT WAYNE, IND., January 6, 2016: Effective December 29, 2015, Brotherhood Mutual began offering policyholders in “designated disaster areas” of Illinois an additional 60 days to pay their policy premiums, as requested by the state insurance department. The 60-day grace period ends on February 29, 2016.
The designated disaster area includes the Illinois counties of Calhoun, Jackson, Jersey, Madison, Monroe, Randolph, and St. Clair. These counties are suffering from the aftermath of severe flooding.
During this 60-day period, Brotherhood Mutual will not cancel any policy in these designated disaster areas in Illinois for non-payment of their policy premium. However, policyholders will continue to receive regular billings while the grace period is in effect.
Brotherhood Mutual’s customer service department will monitor policies in disaster areas to ensure that customers do not receive a cancellation notice before the grace period expires. This action is not a “waiver of premium,” but rather an extension of the grace period that would normally be in place when premiums are not paid by the due date.
The “grace period” offer is optional, so some policyholders in the disaster areas may choose to pay their premiums as scheduled. The offer includes policies that are manually paid through the mail or by Electronic Fund Transfer. In all cases, Brotherhood Mutual will work with agents and policyholders as they repay premiums that would have been due during the 60-day grace period.
If you are a customer and have questions about this temporary offer, please contact your Brotherhood Mutual agent or the company’s customer service department at 800 333-3735. Brotherhood Mutual's customer service representatives will monitor policies in disaster areas during the grace period.
Thank you for your interest in Brotherhood Mutual. We appreciate the opportunity to provide your church or other ministry with an insurance quote and will reply to your request as soon as possible.
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